What personal information do we collect?
When you register on our website, make an enquiry, or order products or services from us, you may be asked to provide some personal data such as your name, address, email address, credit or debit card number and interests.
Please be informed that we also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. We collect data relating to the routing, duration and time of communications (traffic data), such as records of the parts of our website you have visited, services you have used, and your location. We use this data to improve or enhance our customer experience and thus improve the content type shared.
Cookies are simple ’text files’ which you can read using the Notebook program on your own PC. Typically, they contain two pieces of information: a site name and unique user ID. Cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive.
Generally the role of cookies is beneficial, making your interaction with frequently-visited sites smoother - for no extra effort on your part. Without cookies, online shopping would be much harder.
How do we use your personal data?
We use your personal data to: answer your queries; respond to any questions you may have sent to our discussions groups; to process and fulfil your orders; to notify you of your order's status and to contact you if there is a problem with your order.
We use the information you supply about subject or topic in order to shape our future publishing and marketing strategy and also so that we may send you targeted information about other products and services developed, produced or available from us. At the same time, we use your information to inform you about changes and improvements to our website, and for direct marketing purposes (but we do give you the option to opt out of this). You may withdraw your consent to our use of these data at any time. If you wish to do this, please email to firstname.lastname@example.org.
We may contact you by email to market our goods and services, but you may at any time request us to stop using your personal data for direct marketing purposes. If you wish to do this please address your email to email@example.com
We always include a link to unsubscribe in every email we send. This is managed by registered
We give you the option of using a secure server whenever you make payment over the internet or provide details of any credit or debit card. We use the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is secure for credit and debit card transactions. Your credit or debit card details will be transmitted to us securely ONLY if you are using a secure connection (SSL) aware browser. Unfortunately, no data transmission over the internet or any other network is 100% secure, but we take appropriate steps to try to protect the security of your personal data.